We’ve rebuilt the REVIEWS.io analytics experience from the ground up. Smart Analytics replaces the old dashboard with a single, unified view that tells you exactly what it means, and what you should do about it.What’s new:
- AI action items at the top of every page: Before you even look at a chart, you’ll see the most important things requiring your attention right now. Think: “Complaints about sizing have increased over the last 30 days” with a direct link to the reviews behind it, and a suggested action to take.
- AI summaries on every chart: Each chart now includes a plain-English explanation of what the data is telling you, connecting the numbers to the sentiment themes driving them.
- Sentiment topics: See exactly what customers are praising and what they’re complaining about, broken down into positive and negative themes across both your company and your products.
- Redesigned charts: Cleaner, faster, and easier to read. Covers average rating, review volume, NPS, rating distribution, reviews by country, best and worst performing SKUs, and more.
- Products, Company and Invitations views: Each tab surfaces the metrics most relevant to that area of your business.
Coming soon: Attributes, Reputation, and custom reporting.
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A completely rebuilt analytics dashboard with AI-powered action items, sentiment topics, and plain-English chart summaries across your products, company, and invitations data.
