Feature Releases

Introducing customizable 'Thank You' on REVIEWS.io, empowering you to personalize post-review interactions with branded elements, promotions, and social media integration to enhance customer engagement.

You can now seamlessly add Clearer.io Apps: Address Validator, Rich Returns, and Viral Sweep to your REVIEWS.io billing subscription.

Design surveys with conditional questions that adapt based on your customers' previous responses, to provide deeper more relevant insights.

Previously, reviews were translated based on the account language settings. With this latest enhancement, each review’s language is individually assessed and translated, if it does not match the widget’s language setting.

We're excited to announce our latest integration with Bloomreach. This integration enables you to send review, survey, and question data from REVIEWS.io to Bloomreach as events, enabling highly personalized and responsive marketing flows

Now, after your customers leave a review, you can invite them to participate in additional surveys. This seamless integration allows you to gather more comprehensive insights about their experiences with your products, services, and overall company.

We have introduced a new layout option for the widget which shows filters at the top instead of a dropdown, enabling your customers to find and filter reviews more easily.

Now, you can replace the default star icons with your own bespoke designs, ensuring every aspect of your website reflects your unique brand style. Imagine a travel site where the stars are tiny suitcases, or a pet store with paw print ratings...

We've deployed several dashboard updates which introduce numerous improvements. These include restructuring the side navigation, consolidating settings, adding new publishing controls, providing clearer fallback messages, and ...

This update is designed to deepen customer engagement and trust through a more dynamic and authentic shopping experience. Video reviews offer a vivid, in-the-moment view of other customers' experiences, making it easier for shoppers to see the real value of your offerings.

Major time savings with this new feature. By grouping related products - like color variants for example, you can share reviews and ratings across them all. Previously, you had to group products in your REVIEWS.io Dash for this. Now you can do it all from right within Shopify. No more switching between platforms. Create groups using Shopify Product Tags, and we’ll automatically sync them in your REVIEWS.io catalog.

This update allows our team to seamlessly generate and integrate personalized widget mockups directly into the websites of potential clients. These mockups are thoughtfully pre-loaded with reviews, attributes, and visually compelling images tailored for each prospect, enriching the testing process.

This new functionality streamlines your workflow, allowing for quicker responses and more flexible management of expert profiles, ensuring that the most relevant expertise is always at your fingertips.

With this integration, you can now effortlessly sync your User-Generated Content (UGC) video reviews from REVIEWS.io to the Firework Business Portal. Once synced, the video content is not only formatted but also enhanced with shoppable overlays, turning every video review into a potential sale.

Our new update to email templates means that new simple templates are now AI generated using information from your website.

Due to new Federal Trade Commision guidelines, on October 18th, you have a 14-day grace period to respond to reviews and after this, the negative product reviews will automatically be published on your site.‍

New feature: create groups using Shopify collections.

This update to the Woocommerce plugin allows for assigning multiple template hooks to position rating snippet and header and footer widgets around the theme.

Our latest WooCommerce updates empower you to effortlessly manage real-time ratings, customize footer scripts, optimize product tagging, and enjoy a smoother dashboard catalog search experience.

This feature enables you to conduct an AI analysis of your reviews.