Last quarter, we rolled out a series of thoughtful updates designed to make review collection more flexible and impactful - with improved display options, new syndication channels, and smarter design tools.
Here’s a quick look at what’s new.
A new update adds clarity for syndicated reviews - by showing the source store a review was originally collected from.
Whether you're syndicating across multiple storefronts or marketplaces, this added context helps customers understand where reviews were collected - boosting authenticity and transparency at a glance.
To help merchants launch on-brand review widgets faster - and without a designer - we’ve introduced the AI Widget Editor.
This tool generates widget designs based on your input (like layout preferences or a logo), bridging the gap between our manual editor and advanced custom coding.
Why you’ll love it::
You’ll find it in the Widget Editor - just click "Build Widget with AI" to get started.
Our Shop integration is now live - enabling eligible merchants to connect their REVIEWS.io account to Shopify’s Shop app and instantly sync reviews both ways.
You can now boost product visibility and trust across the Shop ecosystem, while powering smarter campaigns and unlocking features like Google Seller Ratings faster.
What you can do:
To enable, visit your dashboard: Settings → Integrations → Shopify → Shop toggle.
We’ve improved Shopify Checkout Surveys by automatically collecting email addresses and Order IDs when customers leave responses on the “thank you” page.
Now you can take more targeted action, track sentiment by order, and enrich customer profiles in tools like Klaviyo - all while feedback is still fresh.
What this means for you:
It’s a simple way to collect contextual, high-impact feedback while the shopping experience is still fresh.
We’ve made two important updates to the Shopify integration that give you more flexibility and better alignment with your product data:
Check your integration settings to take advantage of these new controls.
From expanding your review footprint with Shop, to giving you better review display control and smarter widget creation tools, our Q2 updates focus on efficiency, transparency, and trust.
We’re already working on bigger things for Q3 - but in the meantime, we’d love your feedback. Use the Feature Request widget in your dashboard to help shape what comes next.