We've given the Reputation Manager a fresh new look.

We've updated our Shopify metafields support to include reviews.rating and reviews.rating_count on both Product and Product Variant objects.

Five new customization options for the Product Review Widget, plus an aggregate rating update for the Rating Snippet.

REVIEWS.io now integrates natively with Tapcart, making it easy for Shopify brands to display product reviews directly inside their mobile shopping apps - with no manual setup required.

We’ve expanded the REVIEWS.io and Boost Commerce integration to allow review data to play a more active role across search, filtering, and merchandising.

We’ve upgraded our integration with Boost Commerce so your reviews don’t just sit in widgets - they actively shape how shoppers discover and choose products.

We’ve expanded the ways you can tag reviews as “Incentivized” to make transparency easier across links, email templates, loyalty tools, and more.

Accessibility has been improved across the Company, Product, combined, and video Collector Pages to ensure they are easier to navigate, readable by assistive technologies, and compliant with global accessibility standards.

The In-Store App now supports multiple languages, enabling review collection from in-person shoppers in their preferred language.

Company Review syndication now supports displaying aggregated rating statistics and review counts from all syndicated stores across widgets.

You can now manually remap individual Q&A questions when transferring reviews between products - including when resolving unmatched SKUs - giving you more control over how Expert Answers are reassigned.

You can now manually tag product reviews as “Incentivized” in your REVIEWS.io dashboard to comply with transparency regulations and display a badge on your profile.

New tools and integrations in Q2 give REVIEWS.io users more control, smarter displays, and expanded reach - making it easier to build trust and act on customer feedback.

Now you can connect your REVIEWS.io account with Shopify’s Shop in just one click.

In the case of multi-product orders, customers will be presented with multiple products to review on the Collector Page. Previously, these products were sorted in a default manner. 

When transferring product reviews, you can now remap associated customer questions from Expert Answers, with the option enabled by default.

Shopify users can now embed Surveys on the checkout “thank you” page and automatically capture email and Order ID for more contextual, actionable feedback.

Shopify users now have more control over their product review settings with two new updates to the Shopify integration.

Create on-brand review widgets with zero design skills - just describe your vision or upload an image, and our AI will take care of the rest.

You can now integrate REVIEWS.io Surveys into the Shopify Checkout process, allowing you to collect valuable customer insights immediately after a purchase.

We’ve introduced a feature request widget in your REVIEWS.io dashboard, making it easier to submit, vote on, and prioritise feedback directly with our product team.

To deliver a smoother and more intuitive experience, the onboarding process for Shopify merchants has been updated.

Boost your efficiency and maintain brand consistency with our enhanced Auto-Generate Reply feature—now providing personalized responses that save you time and require minimal edits.

Our new feature utilizes advanced Natural Language Processing (NLP) algorithms to analyze product reviews. It generates concise, balanced summaries highlighting key themes like quality and ease of use.

The homepage now features a new section designed to highlight our latest tools and features.

We're thrilled to announce that we now integrate with Boost Commerce! Use your reviews as a powerful conversion tool by pairing them with Boost’s AI product search and discovery.

You can now seamlessly add Clearer.io Apps: Address Validator, Rich Returns, and Viral Sweep to your REVIEWS.io billing subscription.

Introducing customizable 'Thank You' on REVIEWS.io, empowering you to personalize post-review interactions with branded elements, promotions, and social media integration to enhance customer engagement.

Design surveys with conditional questions that adapt based on your customers' previous responses, to provide deeper more relevant insights.

Now, after your customers leave a review, you can invite them to participate in additional surveys. This seamless integration allows you to gather more comprehensive insights about their experiences with your products, services, and overall company.

Now, you can replace the default star icons with your own bespoke designs, ensuring every aspect of your website reflects your unique brand style. Imagine a travel site where the stars are tiny suitcases, or a pet store with paw print ratings...

This update is designed to deepen customer engagement and trust through a more dynamic and authentic shopping experience. Video reviews offer a vivid, in-the-moment view of other customers' experiences, making it easier for shoppers to see the real value of your offerings.

Previously, reviews were translated based on the account language settings. With this latest enhancement, each review’s language is individually assessed and translated, if it does not match the widget’s language setting.

Major time savings with this new feature. By grouping related products - like color variants for example, you can share reviews and ratings across them all. Previously, you had to group products in your REVIEWS.io Dash for this. Now you can do it all from right within Shopify. No more switching between platforms. Create groups using Shopify Product Tags, and we’ll automatically sync them in your REVIEWS.io catalog.

This new functionality streamlines your workflow, allowing for quicker responses and more flexible management of expert profiles, ensuring that the most relevant expertise is always at your fingertips.

We have introduced a new layout option for the widget which shows filters at the top instead of a dropdown, enabling your customers to find and filter reviews more easily.

We've deployed several dashboard updates which introduce numerous improvements. These include restructuring the side navigation, consolidating settings, adding new publishing controls, providing clearer fallback messages, and ...

This update allows our team to seamlessly generate and integrate personalized widget mockups directly into the websites of potential clients. These mockups are thoughtfully pre-loaded with reviews, attributes, and visually compelling images tailored for each prospect, enriching the testing process.

Our new update to email templates means that new simple templates are now AI generated using information from your website.

With this integration, you can now effortlessly sync your User-Generated Content (UGC) video reviews from REVIEWS.io to the Firework Business Portal. Once synced, the video content is not only formatted but also enhanced with shoppable overlays, turning every video review into a potential sale.

Due to new Federal Trade Commision guidelines, on October 18th, you have a 14-day grace period to respond to reviews and after this, the negative product reviews will automatically be published on your site.‍

Quickly create review attributes by using the new industry based presets!

New feature: create groups using Shopify collections.

This will allow you to upload multiple CSV files, facilitating the import of both company and product reviews.

Our AI Assistant serves as your review mining companion. Instead of manually reading reviews, you can quickly ask any question, and it will rapidly analyze your data, providing detailed answers within seconds.

The UGC gallery has been updates to show fallback images and messages when photos cannot be fetched from instagram.

Our Survey Manager now includes numerous pre-made survey templates that you can select and customised to meet your needs.

Web Content Accessibility Guidelines enhancements for the product and floating widgets create improved Axe-core results.

The REVIEWS.io and Freshworks integration offers enhanced customer segmentation, personalised communication, and the ability to reward review authors.

This update to the Woocommerce plugin allows for assigning multiple template hooks to position rating snippet and header and footer widgets around the theme.

We are excited to introduce the updates to our WooCommerce plugin, bringing a more enhanced user experience to WordPress users utilizing WooCommerce for their online stores.

This feature enables you to conduct an AI analysis of your reviews.

Our latest WooCommerce updates empower you to effortlessly manage real-time ratings, customize footer scripts, optimize product tagging, and enjoy a smoother dashboard catalog search experience.

We've developed a powerful widget that not only enhances your product reviews but also offers a wide range of customization options to seamlessly integrate with your website's design. Its features include a rating breakdown when you hover, dark theme preferences and ratings presented as badges.

Use it to encourage more UGC, increase subscription conversion rates and drive sustainable growth at scale. Some examples on how to use the integration: Create unique flows for subscribers, Enable tagging for reviews, include the subscribe button in shoppable galleries. Add it here: Dashboard > Integrations

We have already seen the success of the tool in our dashboard - so we have made it accessible to all. Free of charge. We have taken the pain and time effort out of writing review responses. With AI Reply we are offering an automated response that you can choose as a starting point for edits. Give it a go, for free: https://ai.reviews.io/

We just added new ways to show cast your most compelling reviews content. Use the Nuggets Bar Widget as an inline element or a sticky bar at the top/ bottom of any page to display those review snippets you are most proud of. Dashboard > Publishing > Widget Library > Review Nuggets Bar Widget

Explore our new on-demand Video Guides for a closer look at the features that help you collect more reviews, boost conversions, and build stronger customer relationships. Watch real walkthroughs on review collection, UGC, loyalty, reputation management, and more, all at your own pace.

Import your product reviews directly via the dashboard

A completely rebuilt analytics dashboard with AI-powered action items, sentiment topics, and plain-English chart summaries across your products, company, and invitations data.

We've updated our Klaviyo integration to support Application Objects. Our first object, review, is now live.

Customers can now sort carousel reviews by date, rating, or photos to quickly find the feedback that matters most to them.

Enhance your product credibility and drive conversions on TikTok Shop by seamlessly syndicating your product reviews directly within the platform.

We're excited to announce our latest integration with Bloomreach. This integration enables you to send review, survey, and question data from REVIEWS.io to Bloomreach as events, enabling highly personalized and responsive marketing flows