Say hello to the new Reputation Manager
Managing your reputation has always been one of the most important things you do in the REVIEWS.io platform. Every invitation you send, every platform you connect, every complaint you resolve is a small act of trust-building with your customers. So we asked ourselves a simple question: what if managing all of that felt effortless?
Today, we're excited to answer it. The Reputation Manager has been completely redesigned from the ground up.
Everything you love, none of the friction
First, the good news for everyone who already relies on the Reputation Manager every day: nothing you depend on has gone anywhere. Your invitation distribution controls are still here. Your third-party platform management is still here. Your complaint handling is still here. Every feature you've come to trust is exactly where it should be, now it’s just faster to reach and far easier to work with.
We didn't strip anything back. We polished everything up.
A setup that finally guides you
Setting up your reputation strategy used to mean knowing exactly what to configure and where to find it. Now, the Reputation Manager walks you through it.
The new guided setup breaks configuration into a series of simple, easy-to-understand steps, so you're never staring at a wall of options wondering where to begin. Whether it's your first time getting set up or your fiftieth adjustment, the path forward is clear. You'll move from start to finish in a fraction of the time and actually understand every decision you make along the way.
Same power. A whole new experience.
This is the heart of the update: all the capability you already rely on, wrapped in an experience that's cleaner, quicker, and genuinely enjoyable to use. We think you'll feel the difference the moment you open it.