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Features & Enhancements
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Improvements to Auto-Generated Replies

REVIEWS.io
Published
November 5, 2024
Improvement

We've upgraded the capabilities of the Auto-Generate Reply button in the timelines section of the dashboard! Now, when responding to customer reviews, our AI will take your brand's tone, length, and sentiment into account to deliver more personalized replies.

🔧 What’s New?

More Personalized Replies: Auto-generated replies now reflect your brand’s established voice, providing responses that are aligned with your brand's tone, style, and length.

Smarter AI: Our AI analyzes your past replies to tailor future responses that better suit your communication style, ensuring consistent and relevant engagement with customers.

Save time, stay on-brand, and build trust with smarter, sentiment-driven auto-generated replies.

Merchants can now quickly respond to customer reviews with personalized, sentiment-driven auto-generated replies that save time, build trust, and maintain a consistent brand voice.

Our upgraded feature ensures your responses are authentic and aligned with your brand, requiring minimal edits.

Benefits for Merchants:

  • Time-Saving: Receive auto-generated replies that require fewer edits, ensuring faster responses without compromising personalization.
  • Brand Consistency: Maintain your brand’s unique voice across all customer interactions, improving engagement and customer satisfaction.
Boost your efficiency and maintain brand consistency with our enhanced Auto-Generate Reply feature—now providing personalized responses that save you time and require minimal edits.
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